Frequently Asked Questions FAQ
Product ordering options
- Make a purchase in the section E-shop →
- You can order the product by calling +371 27 484 285
- The order can be made by sending an e-mail to eco.texture@gmail.com, describing the desired product, its specification and equipment.
The order will be confirmed within 1-2 working days. We will contact you if you need to specify your order.
Payment methods
- Payment on site upon receipt of the product at our office / can be made in cash
- With bank transfer. Company details →
- Paypal / by credit card
The order will be confirmed within 1-2 working days. We will contact you if you need to specify your order.
Receipt of the goods
Delivery of goods
The product can be received on working days from 9.00 to 17.00, at SIA Eco Texture ''Knitting studio" in Jēkabpils, Dzirnavu street 35, in advance, by calling +371 27 484 285
Product delivery
The order will be sent using the Omniva or Latvijas Pasts service. After the money is credited to the account and the time of execution of the goods agreed in the purchase.
Shipping costs
We deliver via Omniva and Latvijas pasts. When purchasing the product, indicate your chosen method of delivery and a specific address. If with Omniva service, indicate the nearest omniva parcel address.
| Delivery method, region | 1 item | 2 and more items |
|---|---|---|
| Omniva in the Baltics | 3.50 eur | 4.70 eur |
| Latvian Post - in Latvia | 6 eur | 12 eur |
| Rest of the world | 7 eur | 14 eur |
Delivery terms
| Country, region | Delivery time |
|---|---|
| Baltics | 1-3 days |
| Europe | 3-7 days |
| CIS (former USSR) | from 14-20 days |
| Other countries | from 14-20 days |
* Please do not forget about the production time of the goods.
